Dimplex Redway Opti-Myst® Wall Mount Electric Fireplace

Brand: Dimplex
Item Number: RDY20R

Regular price $1,094.34 On Sale

  • Shipping & Returns: Free Shipping. All The Time.

    Dimensions: 29.75W X 7.25D x 27.25H

    The Redway Opti-myst® Wall Mount Electric Fireplace will capture your attention the moment you lay eyes on it. This stunning electric fireplace has a modern design but is easily transitional for either contemporary or traditional aesthetics. The black to grey frame draws your eye in to the main focal point, the stunningly real flame effect. The Opti-myst® flame technology utilizes water, evaporation and unique lighting to create the illusion of a real smoking fire. We guarantee you've never seen a flame effect like this. You will truly be in awe at just how realistic it appears. With the front-blowing fan forced heater, you will stay comfy cozy in room sizes up to 400 Sq. Ft. Using the manual controls or included remote control, you can enjoy the flame effect separate from the heater for all-season enjoyment. The Redway is completely safe with no harmful emissions and remains cool to the touch. Save money and energy with this highly economical unit. The realistic OptiMyst flame technology will have you amazed the moment you turn the unit on. Make room on your wall for this beautiful fireplace now, you won't regret it.
    • Opti-myst technology [Incredibly, life-like, patented 3-dimensional flame effect. Creates an illusion of fire and smoke. The world’s most authentic fireplace experience.]
    • Easy-fill water tank [Offers 14 to 17 hours of continuous operation before refilling is required. ]
    • Green [The green alternative. No harmful particulates or emissions and 100% efficient.]
    • On/off remote [Includes a convenient easy to use on/off remote for control at your fingertips. ]
    • Year-round comfort [Enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment.]
    • Safe [With no flame heat or emission and a glass front that remains cool to the touch; our fireplaces are the safe choice for your home. ]

    Voltage 120V AC
    Watts 1400W
    BTU 4777
    Amps 11.7
    Materials METAL
    Color BRUSHED BLACK STAINLESS STEEL
    Warranty 1 year limited warranty
    Country of Origin Ireland
    Assembly Required No

     

    PROP 65 Warnings:

    WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

    We are currently offering Free Shipping on the majority of our items for a limited time. This offer is good for the lower 48 US located in the continental US. (all other locations including Alaska, Hawaii, Canada, and Puerto Rico will be quoted).


    How will my order ship?

    We will ship your order using the fastest and most reliable method. Generally our smaller, lighter fireplaces will ship via FedEx or UPS. Larger, heavier fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

    When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

    Order status: email shipping@FireplaceFeatures.com for questions regarding order tracking or call 855-255-3200.



    FedEx / UPS Shipments:

    Our smaller, lighter fireplace products ship via FEDEX or UPS. Depending on how close you are to the shipping warehouse, your item will arrive between 2 and 5 business days after it leaves the warehouse. Neither FedEx or UPS typically require a signature and will leave the package in a suitable place near your door.

    FedEx Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


    Freight Truck Carrier Shipments:

    Larger, heavier fireplace items or packages ship via freight carrier. As defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us at 855-255-3200.

    For Truck Freight shipments, delivery usually takes between 3 and 6 days from when your order leaves the warehouse. When your shipment arrives at a nearby terminal, you will be contacted by the freight carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday.

    "NOTE: The most important thing to remember about truck freight is that when you sign for the delivery you are legally accepting the product as delivered in good condition. Therefore, it is extremely important that you inspect the product prior to signing the delivery receipt. If there is damage to the carton or the product, please write "CONTENTS DAMAGED"clearly on the delivery receipt that the driver is asking you to sign, then sign. This insures that your damage issue will be easily resolved.

    Freight Carrier Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


    Inside Delivery:

    Free Curbside Delivery is standard on your order. Inside Delivery is available on all items that ship via freight carrier for an additional charge of $95.00. Inside Delivery consists of product placement inside your ground floor threshold. If you require inside delivery, please contact us at 855-255-3200 when you place your order. Please contact us with any questions or special requests.  orders@FireplaceFeatures.com


    Receiving Your Shipment:

    We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it's possible that in rare cases, damages may occur during shipment.


    Before signing for the shipment inspect the carton and contents. You should have a knife, hammer, pry bar and wire cutters on hand to help open the carton. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.


    NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the freight delivery receipt. If you are unable to inspect the contents at the time of delivery, prior to signing note on the delivery receipt “CARTON DAMAGED” if there are any blemishes, scuffs, crinkles, tears, rips, wetness, etc. The contents can be damaged by mishandlings such as drops that may only blemish the carton slightly. Immediately, within 24 hours of delivery, contact us regarding any damage.

     

    Fireplace Features is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in fireplace specification and selection. Each member of our team is empowered to make your experience a positive one.

      

     

    Damages or Defects:

     

    We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that damages may occur during shipment. Before signing for the shipment inspect the carton and contents (note: FedEx packages may not require signature). Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately, email damages@FireplaceFeatures.com. or call 1.855.255.3200. Prior to delivery we will email you complete delivery acceptance instructions.

     

    NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading/Acceptance Log. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.

     

    If your fireplace appears defective upon use, please contact the manufacturer about your warranty. Warranty contact information

     

    Return Policy:

     

    Fireplace Features will refund your purchase amount minus return shipping charges and a 5% restocking fee should you be dissatisfied with any fireplace package.

    • You must notify us of your intent to return within 30 days.
    • The item must be returned in sellable condition in the original packaging.
    • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
    • You will be responsible for return shipping charges.
    • There is a 5% restocking fee charged for items returned in their original packaging.
    • Refunds will be applied to same payment method used when original purchase was made.

     

    To request a return authorization number and instructions:
    Email returns@FireplaceFeatures.com
    Hours: 8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday
    We will respond to your requests within 24 hours.

     

    Dimensions: 29.75W X 7.25D x 27.25H

    The Redway Opti-myst® Wall Mount Electric Fireplace will capture your attention the moment you lay eyes on it. This stunning electric fireplace has a modern design but is easily transitional for either contemporary or traditional aesthetics. The black to grey frame draws your eye in to the main focal point, the stunningly real flame effect. The Opti-myst® flame technology utilizes water, evaporation and unique lighting to create the illusion of a real smoking fire. We guarantee you've never seen a flame effect like this. You will truly be in awe at just how realistic it appears. With the front-blowing fan forced heater, you will stay comfy cozy in room sizes up to 400 Sq. Ft. Using the manual controls or included remote control, you can enjoy the flame effect separate from the heater for all-season enjoyment. The Redway is completely safe with no harmful emissions and remains cool to the touch. Save money and energy with this highly economical unit. The realistic OptiMyst flame technology will have you amazed the moment you turn the unit on. Make room on your wall for this beautiful fireplace now, you won't regret it.
    • Opti-myst technology [Incredibly, life-like, patented 3-dimensional flame effect. Creates an illusion of fire and smoke. The world’s most authentic fireplace experience.]
    • Easy-fill water tank [Offers 14 to 17 hours of continuous operation before refilling is required. ]
    • Green [The green alternative. No harmful particulates or emissions and 100% efficient.]
    • On/off remote [Includes a convenient easy to use on/off remote for control at your fingertips. ]
    • Year-round comfort [Enjoy the ambiance of the flame with or without the heater for year-round comfort and enjoyment.]
    • Safe [With no flame heat or emission and a glass front that remains cool to the touch; our fireplaces are the safe choice for your home. ]

    Voltage 120V AC
    Watts 1400W
    BTU 4777
    Amps 11.7
    Materials METAL
    Color BRUSHED BLACK STAINLESS STEEL
    Warranty 1 year limited warranty
    Country of Origin Ireland
    Assembly Required No

     

    PROP 65 Warnings:

    WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

    We are currently offering Free Shipping on the majority of our items for a limited time. This offer is good for the lower 48 US located in the continental US. (all other locations including Alaska, Hawaii, Canada, and Puerto Rico will be quoted).


    How will my order ship?

    We will ship your order using the fastest and most reliable method. Generally our smaller, lighter fireplaces will ship via FedEx or UPS. Larger, heavier fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

    When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

    Order status: email shipping@FireplaceFeatures.com for questions regarding order tracking or call 855-255-3200.



    FedEx / UPS Shipments:

    Our smaller, lighter fireplace products ship via FEDEX or UPS. Depending on how close you are to the shipping warehouse, your item will arrive between 2 and 5 business days after it leaves the warehouse. Neither FedEx or UPS typically require a signature and will leave the package in a suitable place near your door.

    FedEx Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


    Freight Truck Carrier Shipments:

    Larger, heavier fireplace items or packages ship via freight carrier. As defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us at 855-255-3200.

    For Truck Freight shipments, delivery usually takes between 3 and 6 days from when your order leaves the warehouse. When your shipment arrives at a nearby terminal, you will be contacted by the freight carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday.

    "NOTE: The most important thing to remember about truck freight is that when you sign for the delivery you are legally accepting the product as delivered in good condition. Therefore, it is extremely important that you inspect the product prior to signing the delivery receipt. If there is damage to the carton or the product, please write "CONTENTS DAMAGED"clearly on the delivery receipt that the driver is asking you to sign, then sign. This insures that your damage issue will be easily resolved.

    Freight Carrier Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


    Inside Delivery:

    Free Curbside Delivery is standard on your order. Inside Delivery is available on all items that ship via freight carrier for an additional charge of $95.00. Inside Delivery consists of product placement inside your ground floor threshold. If you require inside delivery, please contact us at 855-255-3200 when you place your order. Please contact us with any questions or special requests.  orders@FireplaceFeatures.com


    Receiving Your Shipment:

    We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it's possible that in rare cases, damages may occur during shipment.


    Before signing for the shipment inspect the carton and contents. You should have a knife, hammer, pry bar and wire cutters on hand to help open the carton. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.


    NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the freight delivery receipt. If you are unable to inspect the contents at the time of delivery, prior to signing note on the delivery receipt “CARTON DAMAGED” if there are any blemishes, scuffs, crinkles, tears, rips, wetness, etc. The contents can be damaged by mishandlings such as drops that may only blemish the carton slightly. Immediately, within 24 hours of delivery, contact us regarding any damage.

     

    Fireplace Features is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in fireplace specification and selection. Each member of our team is empowered to make your experience a positive one.

      

     

    Damages or Defects:

     

    We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that damages may occur during shipment. Before signing for the shipment inspect the carton and contents (note: FedEx packages may not require signature). Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately, email damages@FireplaceFeatures.com. or call 1.855.255.3200. Prior to delivery we will email you complete delivery acceptance instructions.

     

    NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading/Acceptance Log. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.

     

    If your fireplace appears defective upon use, please contact the manufacturer about your warranty. Warranty contact information

     

    Return Policy:

     

    Fireplace Features will refund your purchase amount minus return shipping charges and a 5% restocking fee should you be dissatisfied with any fireplace package.

    • You must notify us of your intent to return within 30 days.
    • The item must be returned in sellable condition in the original packaging.
    • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
    • You will be responsible for return shipping charges.
    • There is a 5% restocking fee charged for items returned in their original packaging.
    • Refunds will be applied to same payment method used when original purchase was made.

     

    To request a return authorization number and instructions:
    Email returns@FireplaceFeatures.com
    Hours: 8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday
    We will respond to your requests within 24 hours.

     

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