Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features
Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features
Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features
Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features
Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features
Dimplex 25" Multi-Fire XD Firebox With Logs - Fireplace Features

Dimplex 25" Multi-Fire XD Firebox With Logs

Brand: Dimplex
Item Number: PF2325HL

Regular price $649.99 $649.99 On Sale

  • Only 15 left in stock!

    Estimated Arrival: Between May 31 and Jun 07. * ETA for Continental USA only

    Shipping & Returns: Free Shipping. All The Time.

    Finally, you can bring the warming comfort of fire into any room of your house safely.

    Combined with the high-efficiency Comfort$aver heating system and intuitive multi-function remote control, Multi-Fire XD can be customized to provide the charm and ambiance of a fireplace in any space.

    Realistic Flames

    Too many electric fireplaces produce flames that are not much better than the colored cellophane around a light bulb you remember from the 1960's
    (or at least you remember if you have been around that long).

    The vivid flames of Multi-Fire XD™ are brighter and more lifelike day or night, giving the illusion of a real fire.

    Patented Comfort$aver™ Ceramic Heating System

    The patented Comfort$aver™ ceramic heating system uses 11% less energy than the leading quartz infrared heater by automatically adjusting fan speed and heater wattage to safely and precisely match the requirements of the room. This makes this electric fireplace cheaper to run that a similar quartz infrared heater.

    Electronic thermostat maintains room temperature within 1/2°C (1°F) for perfect comfort and increased energy efficiency.

    Economical to operate costing only pennies per hour.*

    Flame Effect

    The dazzling Multi-Fire XD™ technology can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes.  You are in full control of your fireplace.  Create a atmosphere that ranges from warm and homey, moody and hypnotic, to pulsing and vibrant.

    Choose from a variety of brilliant color themes or cycle through a range of colors using the custom mode, freezing on the hue of your choice. 

    Customize the light color and intensity for a fireplace that reflects your personality.

    Accent the flames with custom base colors from warm red to gas blue.

    Realogs

    The Multi-Fire XD firebox has a sleek full view design that allows an unencumbered view of the stunning Realogs.

    Realogs™ are the second generation of our patented inner glow technology, providing a previously unavailable level of realistic feel to your fireplace.

    Molded from meticulously selected and charred hardwood, the Realogs™ are positioned to maximize the illusion of depth and the appearance of burning firewood.

    Sustainable

    The most sustainable fireplace option; no emissions and 100% efficient.

    * Actual operating costs depend on local utility rates

    Remote Control

    Specifications

      Voltage 120V AC
      Watts 1500W
      BTU 5118
      Amps 12.5
      Materials METAL
      Color BLACK
      Warranty 1 year limited warranty
      Country of Origin China
      Assembly Required yes- install

       
      Dimensions: 25.88 W X 9.38 D x 18.88 H

       

      PROP 65 Warnings:

      WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

      We are currently offering Free Shipping on the majority of our items for a limited time. This offer is good for the lower 48 US located in the continental US. (all other locations including Alaska, Hawaii, Canada, and Puerto Rico will be quoted).


      How will my order ship?

      We will ship your order using the fastest and most reliable method. Generally our smaller, lighter fireplaces will ship via FedEx or UPS. Larger, heavier fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

      When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

      Order status: email shipping@FireplaceFeatures.com for questions regarding order tracking or call 855-255-3200.



      FedEx / UPS Shipments:

      Our smaller, lighter fireplace products ship via FEDEX or UPS. Depending on how close you are to the shipping warehouse, your item will arrive between 2 and 5 business days after it leaves the warehouse. Neither FedEx or UPS typically require a signature and will leave the package in a suitable place near your door.

      FedEx Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


      Freight Truck Carrier Shipments:

      Larger, heavier fireplace items or packages ship via freight carrier. As defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us at 855-255-3200.

      For Truck Freight shipments, delivery usually takes between 3 and 6 days from when your order leaves the warehouse. When your shipment arrives at a nearby terminal, you will be contacted by the freight carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday.

      "NOTE: The most important thing to remember about truck freight is that when you sign for the delivery you are legally accepting the product as delivered in good condition. Therefore, it is extremely important that you inspect the product prior to signing the delivery receipt. If there is damage to the carton or the product, please write "CONTENTS DAMAGED"clearly on the delivery receipt that the driver is asking you to sign, then sign. This insures that your damage issue will be easily resolved.

      Freight Carrier Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


      Inside Delivery:

      Free Curbside Delivery is standard on your order. Inside Delivery is available on all items that ship via freight carrier for an additional charge of $95.00. Inside Delivery consists of product placement inside your ground floor threshold. If you require inside delivery, please contact us at 855-255-3200 when you place your order. Please contact us with any questions or special requests.  orders@FireplaceFeatures.com


      Receiving Your Shipment:

      We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it's possible that in rare cases, damages may occur during shipment.


      Before signing for the shipment inspect the carton and contents. You should have a knife, hammer, pry bar and wire cutters on hand to help open the carton. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.


      NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the freight delivery receipt. If you are unable to inspect the contents at the time of delivery, prior to signing note on the delivery receipt “CARTON DAMAGED” if there are any blemishes, scuffs, crinkles, tears, rips, wetness, etc. The contents can be damaged by mishandlings such as drops that may only blemish the carton slightly. Immediately, within 24 hours of delivery, contact us regarding any damage.

       

      Fireplace Features is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in fireplace specification and selection. Each member of our team is empowered to make your experience a positive one.

        

       

      Damages or Defects:

       

      We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that damages may occur during shipment. Before signing for the shipment inspect the carton and contents (note: FedEx packages may not require signature). Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately, email damages@FireplaceFeatures.com. or call 1.855.255.3200. Prior to delivery we will email you complete delivery acceptance instructions.

       

      NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading/Acceptance Log. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.

       

      If your fireplace appears defective upon use, please contact the manufacturer about your warranty. Warranty contact information

       

      Return Policy:

       

      Fireplace Features will refund your purchase amount minus return shipping charges and a 5% restocking fee should you be dissatisfied with any fireplace package.

      • You must notify us of your intent to return within 30 days.
      • The item must be returned in sellable condition in the original packaging.
      • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
      • You will be responsible for return shipping charges.
      • There is a 5% restocking fee charged for items returned in their original packaging.
      • Refunds will be applied to same payment method used when original purchase was made.

       

      To request a return authorization number and instructions:
      Email returns@FireplaceFeatures.com
      Hours: 8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday
      We will respond to your requests within 24 hours.

       

      Finally, you can bring the warming comfort of fire into any room of your house safely.

      Combined with the high-efficiency Comfort$aver heating system and intuitive multi-function remote control, Multi-Fire XD can be customized to provide the charm and ambiance of a fireplace in any space.

      Realistic Flames

      Too many electric fireplaces produce flames that are not much better than the colored cellophane around a light bulb you remember from the 1960's
      (or at least you remember if you have been around that long).

      The vivid flames of Multi-Fire XD™ are brighter and more lifelike day or night, giving the illusion of a real fire.

      Patented Comfort$aver™ Ceramic Heating System

      The patented Comfort$aver™ ceramic heating system uses 11% less energy than the leading quartz infrared heater by automatically adjusting fan speed and heater wattage to safely and precisely match the requirements of the room. This makes this electric fireplace cheaper to run that a similar quartz infrared heater.

      Electronic thermostat maintains room temperature within 1/2°C (1°F) for perfect comfort and increased energy efficiency.

      Economical to operate costing only pennies per hour.*

      Flame Effect

      The dazzling Multi-Fire XD™ technology can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes.  You are in full control of your fireplace.  Create a atmosphere that ranges from warm and homey, moody and hypnotic, to pulsing and vibrant.

      Choose from a variety of brilliant color themes or cycle through a range of colors using the custom mode, freezing on the hue of your choice. 

      Customize the light color and intensity for a fireplace that reflects your personality.

      Accent the flames with custom base colors from warm red to gas blue.

      Realogs

      The Multi-Fire XD firebox has a sleek full view design that allows an unencumbered view of the stunning Realogs.

      Realogs™ are the second generation of our patented inner glow technology, providing a previously unavailable level of realistic feel to your fireplace.

      Molded from meticulously selected and charred hardwood, the Realogs™ are positioned to maximize the illusion of depth and the appearance of burning firewood.

      Sustainable

      The most sustainable fireplace option; no emissions and 100% efficient.

      * Actual operating costs depend on local utility rates

      Remote Control

      Specifications

        Voltage 120V AC
        Watts 1500W
        BTU 5118
        Amps 12.5
        Materials METAL
        Color BLACK
        Warranty 1 year limited warranty
        Country of Origin China
        Assembly Required yes- install

         
        Dimensions: 25.88 W X 9.38 D x 18.88 H

         

        PROP 65 Warnings:

        WARNING: This product can expose you to chemicals including nickel, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

        We are currently offering Free Shipping on the majority of our items for a limited time. This offer is good for the lower 48 US located in the continental US. (all other locations including Alaska, Hawaii, Canada, and Puerto Rico will be quoted).


        How will my order ship?

        We will ship your order using the fastest and most reliable method. Generally our smaller, lighter fireplaces will ship via FedEx or UPS. Larger, heavier fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

        When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment.

        Order status: email shipping@FireplaceFeatures.com for questions regarding order tracking or call 855-255-3200.



        FedEx / UPS Shipments:

        Our smaller, lighter fireplace products ship via FEDEX or UPS. Depending on how close you are to the shipping warehouse, your item will arrive between 2 and 5 business days after it leaves the warehouse. Neither FedEx or UPS typically require a signature and will leave the package in a suitable place near your door.

        FedEx Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


        Freight Truck Carrier Shipments:

        Larger, heavier fireplace items or packages ship via freight carrier. As defined by the trucking industry, Home Delivery means "curbside delivery" in a residential area. You may need assistance to move the package indoors or you might unbox the shipment and carry each piece inside individually. Some drivers will assist in getting a shipment into a garage or carport. If you require Inside Delivery, please call us at 855-255-3200.

        For Truck Freight shipments, delivery usually takes between 3 and 6 days from when your order leaves the warehouse. When your shipment arrives at a nearby terminal, you will be contacted by the freight carrier to schedule a delivery appointment. Most companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday.

        "NOTE: The most important thing to remember about truck freight is that when you sign for the delivery you are legally accepting the product as delivered in good condition. Therefore, it is extremely important that you inspect the product prior to signing the delivery receipt. If there is damage to the carton or the product, please write "CONTENTS DAMAGED"clearly on the delivery receipt that the driver is asking you to sign, then sign. This insures that your damage issue will be easily resolved.

        Freight Carrier Damage: Please notify us within 24 hours at damage@FireplaceFeatures.com or call 855-255-3200.


        Inside Delivery:

        Free Curbside Delivery is standard on your order. Inside Delivery is available on all items that ship via freight carrier for an additional charge of $95.00. Inside Delivery consists of product placement inside your ground floor threshold. If you require inside delivery, please contact us at 855-255-3200 when you place your order. Please contact us with any questions or special requests.  orders@FireplaceFeatures.com


        Receiving Your Shipment:

        We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it's possible that in rare cases, damages may occur during shipment.


        Before signing for the shipment inspect the carton and contents. You should have a knife, hammer, pry bar and wire cutters on hand to help open the carton. Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately.


        NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the freight delivery receipt. If you are unable to inspect the contents at the time of delivery, prior to signing note on the delivery receipt “CARTON DAMAGED” if there are any blemishes, scuffs, crinkles, tears, rips, wetness, etc. The contents can be damaged by mishandlings such as drops that may only blemish the carton slightly. Immediately, within 24 hours of delivery, contact us regarding any damage.

         

        Fireplace Features is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in fireplace specification and selection. Each member of our team is empowered to make your experience a positive one.

          

         

        Damages or Defects:

         

        We are committed to making sure you are satisfied with our products. Your order is inspected prior to shipment to ensure all items are in excellent condition before they leave our facilities. Although our products are packaged securely to prevent any damage it is possible that damages may occur during shipment. Before signing for the shipment inspect the carton and contents (note: FedEx packages may not require signature). Should you notice any damage, please note it on the bill of lading, refuse the shipment and contact us immediately, email damages@FireplaceFeatures.com. or call 1.855.255.3200. Prior to delivery we will email you complete delivery acceptance instructions.

         

        NOTE: We cannot be held responsible for the cost of repairs or replacement of damaged items if there is no notation on the Freight Bill of Lading/Acceptance Log. If you are unable to inspect the contents at the time of delivery, make a notation on the lading that there appears to be some damage to the contents and that you were not able to inspect the contents before signing. You then have 24 hours to initiate a damage claim with us.

         

        If your fireplace appears defective upon use, please contact the manufacturer about your warranty. Warranty contact information

         

        Return Policy:

         

        Fireplace Features will refund your purchase amount minus return shipping charges and a 5% restocking fee should you be dissatisfied with any fireplace package.

        • You must notify us of your intent to return within 30 days.
        • The item must be returned in sellable condition in the original packaging.
        • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
        • You will be responsible for return shipping charges.
        • There is a 5% restocking fee charged for items returned in their original packaging.
        • Refunds will be applied to same payment method used when original purchase was made.

         

        To request a return authorization number and instructions:
        Email returns@FireplaceFeatures.com
        Hours: 8am-7pm CST Monday-Thursday • 8am-5pm CST Friday • 10am-3pm CST Saturday
        We will respond to your requests within 24 hours.

         

        Customer Reviews

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        Customer Reviews

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        Performs as advertised

        The XD is nice and clean, just want I wanted to fit into my rebuilt clean fireplace. Clean meaning without frills and take away obstructions.

        It works as I expected because this is the second Dimplex I have. The other one is in the RV. The one in the RV has a nicer log set up than the XD but it's ok.
        The remote color change and all that works and is fun to play with but I'm just a plain ole burning log guy so the blues and greens and reds won't be used unless I want to show it off.
        One downside, the XD is listed as heating up to 1000 sqft area. It may very well do that by the numbers or in a laboratory situation. I'm heating a 300 sqft living room so I'm sure I probably won't see the heater shut down under normal conditions. The RV Dimplex is listed at 400 sqft but it's the same situation, it'll take the chill off but that's all.
        I knew this when purchasing the XD so it wasn't a deal breaker. Just be aware that in the real world nothing works like it does on paper or in a controlled environment.

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